Media coverage about CRM software - frontline SSM.
22 Aug, 2009

KEY TOEXPANDED SALES, AND IMPROVED CUSTOMER SATISFACTION

SOFTWARE PAYS FOR ITSELF

A COMPLETE END-TO-END SALES AND SERVICE MANAGEMENT SOFTWARE SOLUTION AVAILABLE ON DEMAND AT LOW AND MOST AFFORDABLE PRICES WITHOUT ANY OR MINIMAL INFRASTRUCTURE. MANAGES PEOPLE ACROSS DIFFERENT LOCATIONS AS VIRTUAL TEAMS.



Productivity increases manifold. Sales team will use their time more efficiently and more effectively. The managers will also become more efficient and more effective. This increased productivity can create a competitive advantage in many ways, such as listed below:

• Resource Optimisation : 30% efficiency increase.
  
• Increase in new sales : 25% by increasing ratio of selling time to non-selling time. 
  
• Effective Complaint/Service call Allocation: Increase in revenue up to 20% 
  
• Increased Customer Satisfaction Index: Increase in total revenue up to 20% 
  
• AMC/ Warranty Contract Management: Increase in renewal up to 50%