CUSTOMER SPEAK
TESTIMONIAL

"Sales Mantra helped us to boost our
sales and manage our resource effectively."

Leading Medical Technology & Solution Company
Director
"We found this web based software very useful & comprehensive consolidated data helps in keeping track of every activity of the sales executive with individual customer even in remote location."

Leading Automation labeling, Coding & marking solution provider
General Manager
"We feel that this system is a must for having any organization with more then five sales persons and more than one hundred prospects specially if the products has a good gestation period."

Leading Industrial Instrumentation and Panel Engineering Company
Director
"Sales Mantra helps to get reports of complaints and their status. Its able to fulfill our service need. "

Leading Auto Garage Equipments
MD
"Sales Mantra is a web based and user friendly. We manage our complete sales and service process from the software. "

Leading Inverter and Batteries Manufacturing Company
Director
"Sales Mantra is very user friendly and with the help of software able to manage customer database. "


Leading Analytical, Environmental and Biotechnology Instruments Company
Director
"With the help of Sales Mantra we get real time reporting and check performance with target report "

Biological Company
Director
"It is very cost effective and provide free up gradation "

IT Hardware Company
Director


BUSINESS MANTRA
Business Mantra

High Turnover of Sales People that can Loss of Sales Opportunities if Sales Pep Quits his job the Solution of this Challenges attrition in Sales Force can be Managed without Loss...
online crm software
Business ChallengesOur Solution
High Turnover of sales people Attrition in sales force can be manage without loss of business...
No. of days spent in Sales Process. Sales rep. could get into the sales process day..
Maintaining Sales data. Multiple approach to a prospect by difficult division/sales...
Analysis Lead to order Failure. Record conversion of lead into sales call and tracks...
more..
CRM Solutions  Business CRM Lead Generation Sales force automation

This module assist in lead generation, manages & categorize contacts as per choice, industry segment wise, location wise, source wise and send out product update information etc. to existing customers/new prospects

Contact Management
SALES MANTRA assists sales process in sales lead generation it enables you to manage Leads and store their corresponding contact detail.

Contact classification industry segment wise, source wise, location wise as well as executive/ account manager wise enables you to target a particular geography and domain as per your service offerings.

Facility to map the contact with the respective product and services to reach and target the right
audience who would be interested in a particular type of services and products.

Email prospecting through generated leads empowers reps to send personalized, high-impact email messages to prospects in large numbers.

It has the ability to distribute information to a wide range of specific, potential customers at a very low cost.
A user can easily track the prospects who have viewed the message, bounce back emails, or un-subscribed once.

Software can send bulk SMS's.

Mass e-mails, Mass SMS
Sends out mass-e-mail and SMS messages to generate leads

MIS on contact management
MIS on available contact for mobile, telephone number, personal information, email address, mailing address, team segment wise, product wise, location wise.


Sales Tracking Software Email Marketing Sales Force Automation crm

This module is comprehensive sales force automation tool to increase the productivity and efficiency of the salesforce using real time information entered by user. It gives a complete 360 degree view of every prospects with complete history.

Sales Call Management
Maintain secure sales records and allows access to relevant people on need to know basis.

Targets
Managers can set targets for executives & products, based on which sales related MIS for performance versus targets for executives / products is updated online.SALES MANTRA has an in-built mechanism to define targets for the employee, region, product, as well as for the organization. The sales call tracking automatically updates achievements against the targets and are available at a glance.

Appointments / Things to do
You can track tasks and activities, schedule meetings, assign tasks to other users, and maintain a historical record of all activities (complete and pending) related to an opportunity.

A list of pending tasks & commitments remains available for sales follow-ups with contact details & objective of such tasks.

Alerts / Feedback
A strong feature with the SALES MANTRA is the system generated alerts which come in when sales calls are closed or a feedback is given by a manager or when new suspects are identified or when a contract is won. The details of alerts can be viewed directly from the homepage.

Library Files
SALES MANTRA has a central depository of sales documents required by the sale reps. This ensures that you use standard documents across the organization.

Closed Enquiry
SALES MANTRA maintains complete sales history even for closed calls for any future reference, use, or action.

Reports
SALES MANTRA is equipped with a strong Management Information System and data-mining tool. This includes reports on Sales Calls Generated, Neglected Calls, Sales Projections, Sales Funnel, Follow - up Reports, Performance, Expenses, Order Lost Reports etc enabling management for decision making and strategy formulation, pipeline visibility, revenue predictability, improve and better competitiveness.

Data Backup
The data is mirrored online, besides the data is backed up in tapes weekly and in rotation data of six weeks is kept. Customer may keep backup of data in CSV, Excel, PostgreSQL & XML Formats.

Data Security
FSL has provided adequate security checks at various levels to ensure data protection from internal and external threats. The security essentially has been covered as follows:
  • Application employs an encrypted hypertext transmission protocol using secure socket layer technology (https), besides providing tiered access to data.
  • The firewall perimeter defences include access routers, firewalls, switches and intrusion monitoring tools at network level.
  • The server and session security includes operating system protection (hardened operating system), application tampering monitoring tools, assurance and verification and server-level intrusion monitoring tools.

Quotations
Quotations can be sent on click basis.

Competition Module
To beat competition every time by providing feature wise / price wise comparison, updatable as and when required

Time Management
Provides detailed insight as to how the employees are utilizing their time.

Finished Goods Inventory
Provides detailed status on each finished goods item VIS a VIS orders in hand.

Sales Vs Collection Inputs
Debtors / Bills receivables follow up - Invoicewise trackings giving upto the minute status on payment done.


crm software software Service Management Warranty

Complaint Management
System allows you to allocate the complaints as per the required skill sets & location resulting in timely completion of complaints thus reducing the turnaround time and minimizing the chances of repeat complaints, raising customer satisfaction many fold.

Advance Day Planner
Under this, the product provides that if a Service Engineer is visiting any area/ Location to fix a complaint, he can see all customers in that area and what services are due to them in next one month (configurable period). He can see what services are due to such other customers for payment realization, civil work inspection, follow up visits, preventive commitments made, relational calls etc. so that in single call visit he can do multiple jobs.

Skill Level Assessment
System throws the data for number of complaint handled by an engineer in a given time frame and the average time involved in resolution of the same. Highlights training and skill enhancement requirements of the service engineer, resulting in better customer service and ensures customer retention.

Service Contract
System allows you to have the data for all your service contracts and generates reports for AMC due, AMC not renewed, AMC received - region-wise, customer-wise, employee-wise, product-wise as well as also displays expected AMC for the machine not procured from us.

AMC Target V/s Achievement
System provides you the AMC status in one click which saves time of management in analysing the total due V/s realized AMC revenue. It also gives you the potential for AMC from a particular region, particular branch etc. Saves time involve in deriving the areas potential and setting targets for respective region, branch or service engineer. A single report gives you the areas potential for AMC thus enabling rational and achievable target settings.

AMC Order V/s Service Cost
Real-time analysis and diagnostic capabilities for each region, branch and for each customer and its product. This shows the analysis of AMC value received, the number of days committed, Days left to serve, Number of complaints handled as of date and cost incurred. This single reports gives you a complete analysis on each AMC contract whether its profitable or not. Indicates the actual service cost against AMC revenue thus creating a rational for increase in AMC charges and also indicates areas of improvement enabling reduction in service cost.

Service Engineer wise Spares Analysis
Systems gives you a report which throws the analysis on the total number of spares changed in a given time frame with a break up for whether they are under warranty, under AMC or paid with a further bifurcation of company provided and open market spares. This in turn gives an analysis on the spares sales and also gives an indication whether the engineers are promoting company provided spares or encouraging open market product. Generates focus on spares sales thus increasing spare sales revenue.

Preventive Maintenance
Preventive Maintenance-Commitment made, commitments Pending Under Warranty, Under AMC etc. for a particular period, Region, Branch, Customer, Service Engineer etc.


customer management software Project Management Lead Generation

Define Task
While initializing the project you can define the task that are required in the fulfillment of project. System allows you to allocate the time for each task for timely completion of project . Also, the project manager can keep regular track that hte task is getting completed in time or not, what are the hindrances coming and who will overcome them.

Activities at Different Project Stages :
It helps you complete your project smoothly by defining every minute activity involved in the project. Clearly defined sub-activities help in taking care of completion every minute activity. As a result, system helps you in minimizing the need of corrective actions thereby minimizing the additional costs. You can define different stages in project like Civil Work, Installation, Commissioning & Training etc.

Increases Customer Interaction :
Through this system customer can also see on which stage this project is going on and can give their inputs which helps in good customer interaction.

Automate Routine Task Management/ Alerts and Status Changes :
Through this system you can automate your routine task and can get alerts when the stages of project changes. As System facilitates the multi-level approval/decline of the plans and other tasks prepared by junior engineers. In that way, senior can check whether the road map prepared to complete the sub-activity of a project by junior engineers will result in the achievement of ultimate goal or not. If needed, he can edit the plans prepared by his subordinates and then approve it. All the roles and responsibilities are defined clearly with the help of this application, taking work load of an engineer in prior consideration. Therefore, none of the personnel gets overloaded as well as he completes his task in time effectively.

View Actual Time Vs Budgeted Time :
Through this system you can calculate the actual time taken against the budgeted time allocated for the project which will help you in evaluating your efficiency. It helps you complete your project smoothly by defining proper time for activity involved in the project and as a result, organization gets benefited in many ways.

Benefits

  • Facilitates the timely completion of project.
  • Optimize the resources by minimizing the corrective actions.
  • Create check list to facilitate error free operations later.
  • Define different stages of a project like Site Visit/Civil Work/Commissioning etc.
  • Define sub-activities of each Stage with proper alerts for completion of each sub activity.
  • Constant track on Stage-Shifts and daily work done based on project follow up history.


SFA Sales Force Automation Sales Mantra on Mobile sales force

Put your workplace in your palm and stay connected to your business wherever you go.....

Search/Add Enquiry
contact manager
You are able to add/search new enquiry fetch information easily.
Things to Do
frontlinessm
View your daily schedule/tasks and update them.
Complaint Management
contact management
It increase customer satisfaction by viewing customer complaint, update it after resolving from client site itself with client signature.
Alert and Reminders
lead generation
Quickly response to sales call by getting important alerts reminders.
  • Use Android Apps.
    The reason of using mobile apps.
    Search/Add Enquiry:- You are able to add/search new enquiry fetch information easily.
    Things to Do:- View your daily schedule/tasks and update them.
    Complaint Management:- It increase customer satisfaction by viewing customer complaint, update it aft4 resolving from client site itself with client signature.
    Alert and Reminders:- Quickly response to sales call by getting important alerts reminders.
    Instant Allocation Of an Opportunity to your Sales Representative.
    Non Selling time wasted in travelling/waiting etc can be utilized effectively.
    "To do List" & "Alerts".
    Real time information with the management.
    Quick quotation submission.
    Customer Feedback for service & his Digital Signature.
    Reports come automatically, hence no time wastage in writing reports separately.
    leads
  • CRM Software
    Use Blackberry Apps.
    The reason of using mobile apps.
    Search/Add Enquiry:- You are able to add/search new enquiry fetch information easily.
    Things to Do:- View your daily schedule/tasks and update them.
    Complaint Management:- It increase customer satisfaction by viewing customer complaint, update it aft4 resolving from client site itself with client signature.
    Alert and Reminders:- Quickly response to sales call by getting important alerts reminders.
    Instant Allocation Of an Opportunity to your Sales Representative.
    Non Selling time wasted in travelling/waiting etc can be utilized effectively.
    "To do List" & "Alerts".
    Real time information with the management.
    Quick quotation submission.
    Customer Feedback for service & his Digital Signature.
    Reports come automatically, hence no time wastage in writing reports separately.
Head Office
Noida : +91-120-2534066/2534067

Branch Office
Ahmedabad : +91 - 9725344104
Bangalore : +91 - 8884336320
Chandigarh: + 91-7508008420
Hyderabad : +91 - 9542055599
Pune : + 91-9819176623

Office in UAE
UAE Ajman : 050-4821370
Chat On :
Gtalk: Sales@SalesMantra.com
Skype: SalesMantra@skype.com

Registerd Office
New Delhi : +91 - 11 - 29216309

Regional Office
Mumbai : +91 - 22 - 26850507
Gurgaon : +91 - 124 - 6990003